01 · Timeline
More than 48 hours before travel
Ferry ticket
₹250 cancellation fee per ticket, per sector
Holiday package
90% refund; 10% administration fee retained
Legal information
Cancellation and refund policy.
The supplied cancellation scale is presented clearly here, with an explicit reminder that final approved booking terms govern every confirmation.
02 · Timeline
Between 24 and 48 hours before travel
Ferry ticket
50% refund of fare
Holiday package
50% refund of package cost
03 · Timeline
Less than 24 hours or no-show
Ferry ticket
No refund
Holiday package
No refund
Weather and operational disruption
The supplied policy states that government cyclone alerts, port-authority ferry cancellations, or severe weather qualify for a full refund or free rescheduling to an alternative ferry service.